Last updated: 7/5/2026

Welcome to KAEL. By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

General Use

KAEL reserves the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically for updates.

Products

We make every effort to present product details, colors, and descriptions accurately. However, slight variations may occur due to lighting, photography, screen settings, or other factors. Such variations are not considered defects.

Orders

When you place an order with KAEL, you confirm that the information you provide is accurate and complete. We reserve the right to cancel or refuse any order if necessary, including cases where stock is unavailable, payment cannot be verified, or there is suspicion of fraud or misuse.

Pricing

All prices listed on our website are in Pakistani Rupees unless stated otherwise. We may change prices at any time without prior notice.

Shipping and Delivery

We use third-party courier and logistics partners, including PostEx, to deliver orders. Delivery timelines are estimates only and may be affected by courier delays, weather, holidays, incorrect address details, or other situations beyond our control. Once the order has been dispatched, any delay caused by the courier is outside our direct control.

Incorrect Address or Failed Delivery

It is your responsibility to provide a complete and correct shipping address and contact number. If an order is delayed, returned, or not delivered because of incorrect details or refusal to accept the parcel, additional charges may apply.

Refunds and Exchanges

KAEL does not offer cash refunds under any circumstances unless required by law. Exchanges are only available in eligible cases as described in our Refund & Exchange Policy.

Intellectual Property

All content on our website, including images, product designs, text, logos, graphics, and branding, belongs to KAEL unless otherwise stated. You may not copy, reproduce, distribute, or use any content without prior written permission.

Prohibited Use

You agree not to use our website for any unlawful purpose or in any way that may damage, disrupt, or interfere with our services or the experience of other users.

Limitation of Liability

KAEL is not responsible for indirect, incidental, or consequential losses arising from the use of our website or products. We are also not responsible for minor product variations, courier delays, or issues caused by third-party service providers, except where required by law.

Third-Party Services

Our website may rely on third-party services such as payment gateways, courier partners, and hosting providers. We are not responsible for issues caused by those third parties.

Contact Us

For any questions regarding these Terms & Conditions, please contact us at info@kaelclo.com.