Last updated: 7/5/2026

KAEL (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, place an order, contact our team, or use our services. By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect personal information such as your name, phone number, email address, shipping address, billing address, order details, and payment-related information. We may also collect device information, browsing activity, and any details you share with us through email, WhatsApp, or customer support.

How We Use Your Information

We use your information to process and deliver orders, communicate with you about your purchase, respond to your questions, improve our products and services, and manage our business operations. We may also use your information for marketing, promotional updates, fraud prevention, and service-related communication where permitted.

Sharing Your Information

We may share your information with trusted third parties only when necessary to run our business. This may include payment processors, courier and logistics partners such as PostEx, website hosting providers, analytics tools, and customer support platforms. We only share the information needed for these services to function properly.

Cookies and Tracking

Our website may use cookies and similar tools to improve your browsing experience, remember your preferences, and help us understand how visitors use the site. You may disable cookies through your browser settings, but some features of the website may not work properly if you do so.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to complete orders, provide customer support, meet business requirements, or comply with legal obligations.

Your Rights

You may contact us to ask about your personal information, request corrections, or raise concerns about how your data is being used. Where applicable, you may also request that we remove your information from our records.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at info@kaelclo.com.