Last updated: 7/5/2026

This Shipping Policy explains how KAEL processes and delivers orders placed through our website. KAEL currently offers shipping within Pakistan only. We do not process or deliver international orders at this time. By placing an order, you agree to the terms outlined below.

Order Processing

All orders are processed after confirmation and are dispatched within our standard processing time. Orders may take slightly longer to process during peak periods, public holidays, or due to unforeseen circumstances.

Delivery Timeline

Delivery timelines may vary depending on your location. While we aim to ensure timely delivery, delays may occur due to factors beyond our control, including courier operations, weather conditions, or high order volume.

Shipping Charges

Delivery charges are applicable as per standard rates and are billed with the order amount.

Delivery Partner

We use trusted courier services, including PostEx, to deliver your orders. Once the order is dispatched, the shipment is handled by the courier service.

Order Tracking

Tracking details are shared with the customer through the provided contact details once the order is out for delivery.

Failed Delivery

Customers are requested to provide accurate contact and address details at the time of placing an order. In case of failed delivery due to incorrect information or unavailability of the customer, KAEL reserves the right to charge additional delivery costs for re-shipment.

Contact Us

For any shipping-related queries, please contact us at info@kaelclo.com.

Thank you for choosing KAEL.